Your Garage

Ride safe with REALsafe® thanks to Kymco

Your new bike* comes with the award-winning REALRIDER® App for iPhone and Android. This industry-first safety tool detects if you’ve had a crash and sends your location, contact and medical details when you can’t. It’s the only Smartphone App to be fully integrated into the NHS offering peace of mind to riders and their loved ones. 

The REALRIDER® App also lets you record and upload your routes or points of interest to a free website.

Getting started:

Follow the instructions on your REALsafe® card BEFORE you download the REALRIDER® App. This is important as your unique code will switch on REALsafe® - entitling you to a 12-month subscription (worth £25). Once registered, download your App, add your contact and medical details in REALsafe® SETTINGS and your’e ready to enjoy all your REALRIDER® features.


This internationally award-winning crash detection system includes:

  • A tried and tested process that automatically delivers medical, location and contact details to the NHS when a rider can’t
  • In the event of a crash, a REALsafe® ‘crash alert’ will activate after 4 minutes of no movement. Riders have a further 2 minutes to cancel the alert before details are sent to the NHS
  • Alerts can be cancelled at any time
  • An NHS 3-call process to rider before despatch takes place
  • ‘Auto Pause’ functionality uses GPS and accelerometer data to pause REALsafe® during coffee or fuel stops and resumes when you start riding
  • Does not record speed
  • REALsafe® available in the UK (European version planned)


Real Rider

REALRIDER® Account – Additional Benefits

Courtesy of Kymco, your 12-month REALsafe® subscription also entitles you to the following account benefits:

  • Use the App to ride, record and upload your favourite routes from anywhere in the world
  • App syncs with your web account at where you can discover, review, share, print and download routes to Sat Nav
  • Brush up on your riding skills with hours of on-road video commentary from the best-of-the-best in this industry-first E-Learning Centre. Featuring filtering, positioning, cornering, reading the road and more. Complete the questions to earn badges
  • Keep a record of your bikes and insurance details in your online Garage
  • Upload your best biking photos and videos to the Gallery. Create and share your collections with the community
  • Share your opinions in real-time on a variety of motorbike-related topics or start a discussion of your own with the REALRIDER® Research Panel. It’s a moderated community so a great way to share your thoughts, ask questions and debate with like-minded people

Additional Information

REALsafe® is a UK service and requires an annual subscription. You can switch between iPhone and Android devices without additional charge. A Windows version is planned. REALRIDER® will invite you to renew your subscription at the end of 12 months. A subscription will be approximate £2 per month. Terms & Conditions apply, see for details.

* Free subscription available on all Kymco models purchased in August to December 2016

To claim your free REALsafe®  subscription (worth £25) simply send us a copy of your invoice from the supplying dealer as proof of purchase, and we will send you the REALsafe® card by return post.

Please send to:-

Masco Ltd, 43 Atcham Business Park, Atcham, Shrewsbury Shropshire. SY4 4UG 

Real Rider


Available on all new models purchased in August to December 2016